For questions regarding services, access, or delivery, clients may contact Creva Creatives through official communication channels.
Introduction
These Terms & Conditions govern the provision of creative and digital services by Creva Creatives to clients. By engaging our services or using this website, you agree to these Terms.
Services
Creva Creatives provides creative and digital services including, but not limited to:
Website design and development
Social media design and content support
Branding and visual identity
Logo design
Technical setup and coordination
The scope, timeline, and deliverables for each project are defined through written communication, proposals, or confirmed messages.
Working Process
Projects may involve collaboration with designers, developers, or other creative resources as required.
Creva Creatives manages all coordination, communication, and delivery through a single point of contact.
Client Access & Data Handling
To deliver services, temporary access to systems such as websites, social platforms, or third-party tools may be required.
Access is used strictly for project execution
Client data is treated as confidential
Data is not sold, shared, or misused
Upon project completion or termination:
All service access is removed
Clients are advised to update passwords for security
Email & Account Access
Creva Creatives does not access clients’ personal email inboxes.
Any temporary access provided during setup is limited to functional configuration and revoked after completion.
Domains, Hosting & Digital Assets
Domains, hosting, or third-party services may be:
Provided directly by the client, or
Arranged by Creva Creatives for setup convenience
Unless otherwise agreed:
Full ownership of domains, hosting, websites, social media assets, designs, and creative files transfers to the client upon final payment
Ownership and access are provided during project handover
Payments & Handover
Payment terms are agreed before project commencement
Final deliverables and access transfer occur after payment confirmation
Delays in payment may result in delayed handover
Documentation & Records
Creva Creatives maintains internal records related to project delivery.
Formal third-party receipts or corporate invoices may not always be available; however, agreed services, delivery, and ownership transfer are ensured.
Maintenance & Ongoing Support
Ongoing maintenance, social media management, or support services are not included unless agreed separately in writing.
Without an active maintenance agreement, no ongoing access or responsibility is assumed.
Limitation of Liability
Creva Creatives is not responsible for:
Third-party service outages or platform issues
Hosting, social platform, or software provider failures
Security issues arising after project handover
Liability is limited to the value of services provided.
Termination
Either party may terminate a project with reasonable notice.
Upon termination:
Work completed up to that point remains payable
A clean handover of completed deliverables will be provided
General
These Terms are governed by principles of fairness, transparency, and professional conduct.
Creva Creatives reserves the right to update these Terms at any time.
