Creva Creatives

Terms & Conditions

Contact

For questions regarding services, access, or delivery, clients may contact Creva Creatives through official communication channels.

Introduction

These Terms & Conditions govern the provision of creative and digital services by Creva Creatives to clients. By engaging our services or using this website, you agree to these Terms.

Services

  • Creva Creatives provides creative and digital services including, but not limited to:
  • Website design and development
  • Social media design and content support
  • Branding and visual identity
  • Logo design
  • Technical setup and coordination
  • The scope, timeline, and deliverables for each project are defined through written communication, proposals, or confirmed messages.

Working Process

  • Projects may involve collaboration with designers, developers, or other creative resources as required.
  • Creva Creatives manages all coordination, communication, and delivery through a single point of contact.

Client Access & Data Handling

  • To deliver services, temporary access to systems such as websites, social platforms, or third-party tools may be required.
  • Access is used strictly for project execution
  • Client data is treated as confidential
  • Data is not sold, shared, or misused
  • Upon project completion or termination:
  • All service access is removed
  • Clients are advised to update passwords for security

Email & Account Access

  • Creva Creatives does not access clients’ personal email inboxes.
  • Any temporary access provided during setup is limited to functional configuration and revoked after completion.

Domains, Hosting & Digital Assets

Domains, hosting, or third-party services may be:

  • Provided directly by the client, or
  • Arranged by Creva Creatives for setup convenience

Unless otherwise agreed:

  • Full ownership of domains, hosting, websites, social media assets, designs, and creative files transfers to the client upon final payment
  • Ownership and access are provided during project handover

Payments & Handover

  • Payment terms are agreed before project commencement
  • Final deliverables and access transfer occur after payment confirmation
  • Delays in payment may result in delayed handover

Documentation & Records

  • Creva Creatives maintains internal records related to project delivery.
  • Formal third-party receipts or corporate invoices may not always be available; however, agreed services, delivery, and ownership transfer are ensured.

Maintenance & Ongoing Support

  • Ongoing maintenance, social media management, or support services are not included unless agreed separately in writing.
  • Without an active maintenance agreement, no ongoing access or responsibility is assumed.

Limitation of Liability

Creva Creatives is not responsible for:

  • Third-party service outages or platform issues
  • Hosting, social platform, or software provider failures
  • Security issues arising after project handover
  • Liability is limited to the value of services provided.

Termination

  • Either party may terminate a project with reasonable notice.
  • Upon termination:
  • Work completed up to that point remains payable
  • A clean handover of completed deliverables will be provided

General

  • These Terms are governed by principles of fairness, transparency, and professional conduct.
  • Creva Creatives reserves the right to update these Terms at any time.